@import url('/fonts.css');
:root{--blue:#2867ed;--blue-light:#edf3ff;--ink:#172b42;--muted:#7b8999;--line:#e9edf3;--bg:#f5f7fb;--green:#1aa47b;--shadow:0 14px 60px #1a315915;font-family:-apple-system,BlinkMacSystemFont,'PingFang SC','Microsoft YaHei',sans-serif;color:var(--ink);font-size:14px;line-height:1.6;font-synthesis:none}
*{box-sizing:border-box}body{margin:0;background:var(--bg)}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}button,a{touch-action:manipulation}a{color:var(--blue);text-decoration:none}button{border:0;background:none;color:inherit}svg{flex-shrink:0;vertical-align:middle}button:focus-visible,a:focus-visible{outline:3px solid #83aaff;outline-offset:3px}input,textarea,select{outline:none;border:1px solid #dfe5ee;border-radius:9px;background:#fff;color:var(--ink);padding:10px 12px;width:100%;transition:border-color .15s,box-shadow .15s}input:focus,textarea:focus,select:focus{border-color:var(--blue);box-shadow:0 0 0 3px #2867ed12}textarea{resize:vertical}h1,h2,h3,p{margin:0}h1{font-size:24px;line-height:1.4;letter-spacing:-.6px}h2{font-size:19px}h3{font-size:15px}small{font-size:12px}label{display:grid;gap:7px;font-weight:500}label small{font-weight:400;color:var(--muted)}.primary,.secondary,.danger,.ghost{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:9px 15px;border-radius:8px;white-space:nowrap;font-weight:500;line-height:1.6}.primary{background:var(--blue);color:white;box-shadow:0 3px 7px #2867ed15}.primary:hover{background:#1959da}.secondary{border:1px solid #dfe5ee;background:#fff}.secondary:hover{background:var(--bg)}.danger{background:#fff0ef;color:#d85850}.ghost{color:var(--muted)}.icon-button{height:34px;width:34px;display:inline-flex;align-items:center;justify-content:center;border-radius:7px;color:#738297}.icon-button:hover{background:var(--blue-light);color:var(--blue)}.muted{color:var(--muted)}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:700;color:#9faec0}.tag{display:inline-flex;align-items:center;gap:5px;font-size:11px;border-radius:5px;padding:2px 7px;background:#eef3f9;color:#68809a}.tag.green{background:#eaf8f1;color:#17966f}.tag.orange{background:#fff4e2;color:#c2862c}.tag.blue{background:#edf3ff;color:var(--blue)}.dot{width:7px;height:7px;background:var(--green);display:inline-block;border-radius:50%;flex-shrink:0}.dot.busy{background:#dda248}.dot.offline{background:#9aa7b7}.avatar{height:38px;width:38px;flex-shrink:0;border-radius:12px;background:#edf2fe;color:#526eac;font-weight:600;display:inline-flex;align-items:center;justify-content:center;font-size:15px}.avatar.small{width:30px;height:30px;border-radius:10px;font-size:12px}.avatar.agent{background:#dceafe;color:var(--blue)}.page-loading{display:grid;place-items:center;min-height:60vh;color:var(--muted)}.toast{position:fixed;z-index:100;bottom:28px;left:50%;transform:translateX(-50%);padding:12px 20px;background:#163e31;color:white;box-shadow:var(--shadow);border-radius:10px;display:flex;gap:10px;align-items:center;max-width:90vw;font-size:13px}.toast.error{background:#8f333a}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;text-align:center;padding:40px 24px;min-height:230px;color:var(--muted)}.empty-state h2,.empty-state h3{color:var(--ink)}.empty-graphic{width:88px;height:88px;background:#eff4ff;border-radius:28px;color:#7c9ee9;display:grid;place-items:center;margin-bottom:10px;box-shadow:0 0 0 14px #f8faff}.empty-state p{max-width:310px;line-height:1.9;font-size:13px}.form-stack{display:grid;gap:19px}.field-row{display:flex;gap:12px}.field-row>*{flex:1}.hint{color:var(--muted);font-size:12px}.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:20px;letter-spacing:1px}.brand img{width:36px;height:36px}.logo{display:inline-flex;border-radius:12px;color:#fff;background:var(--blue);width:40px;height:40px;align-items:center;justify-content:center}.login-page{display:grid;grid-template-columns:1.05fr 1fr;min-height:100vh;background:white}.login-story{background:#112c46;padding:58px max(40px,8vw);color:white;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.login-story:after{content:'';position:absolute;width:470px;height:470px;border:1px solid #ffffff0c;border-radius:50%;bottom:-150px;right:-220px;box-shadow:0 0 0 80px #ffffff03,0 0 0 160px #ffffff02;pointer-events:none}.login-story .brand{font-size:23px}.login-story h1{font-size:39px;line-height:1.6;margin:60px 0 19px;font-weight:600;letter-spacing:0}.login-story p{color:#9bb0c6;font-size:14px;line-height:2}.story-features{margin:30px 0;display:grid;gap:15px}.story-features div{display:flex;gap:12px;align-items:center;color:#c7d5e3}.story-features svg{color:#67a4ff}.login-form-side{display:flex;align-items:center;justify-content:center;padding:40px}.login-card{width:min(100%,360px)}.login-card h1{font-size:27px;margin:10px 0}.login-card>.muted{margin-bottom:33px}.login-card .primary{width:100%;padding:12px}.login-footer{margin-top:28px;font-size:11px;text-align:center;color:#a0aaba}.form-error{color:#d14a48;background:#fff1ef;padding:10px 12px;border-radius:8px;font-size:12px}.login-story-footer{font-size:11px;color:#7c94ad;letter-spacing:1px}
.app-shell{height:100dvh;display:flex;overflow:hidden}.rail{width:78px;background:#122b43;color:#9db0c4;display:flex;flex-direction:column;align-items:center;padding:25px 0 18px;gap:10px;flex-shrink:0}.rail-brand{margin-bottom:32px}.rail-brand img{width:38px;height:38px}.rail-item{width:60px;padding:12px 0;display:flex;align-items:center;flex-direction:column;gap:5px;border-radius:11px;font-size:10px;transition:background .15s}.rail-item svg{width:21px;height:21px}.rail-item:hover{background:#ffffff09;color:#d4e1ef}.rail-item.active{background:#2b67e9;color:#fff;box-shadow:0 5px 15px #020b201c}.rail-spacer{flex:1}.rail .icon-button{color:#8fa5bc}.main-shell{flex:1;min-width:0;display:flex;flex-direction:column}.topbar{height:83px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 30px;flex-shrink:0;gap:16px}.topbar-title{display:flex;align-items:baseline;gap:15px}.topbar h1{font-size:20px}.topbar .eyebrow{font-size:9px;letter-spacing:1.5px;color:#98a5b6}.topbar-right{display:flex;align-items:center;gap:17px}.connection-indicator{font-size:11px;color:var(--muted);display:flex;align-items:center;gap:5px}.status-select{width:116px;border-color:var(--line);font-size:12px;padding:7px 9px;background:#f9fbff}.operator{display:flex;align-items:center;gap:9px;border-left:1px solid var(--line);padding-left:17px;font-size:12px}.operator small{color:var(--muted);font-size:10px;display:block}.workspace{flex:1;min-height:0;overflow:auto}.inbox-layout{display:grid;grid-template-columns:300px minmax(340px,1fr) 264px;height:100%;min-height:0}.conversation-panel{background:white;border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}.panel-heading{padding:23px 22px 17px;display:flex;align-items:center;justify-content:space-between}.panel-heading h2{font-size:17px}.total-badge{font-size:11px;border-radius:6px;background:#f0f3f9;color:#7d899a;padding:2px 7px;margin-left:6px;vertical-align:2px}.search-box{margin:0 18px 18px;position:relative}.search-box svg{position:absolute;left:10px;top:10px;color:#9aa7b7}.search-box input{background:#f6f8fb;border:1px solid transparent;font-size:12px;padding:9px 9px 9px 33px;border-radius:8px}.conversation-filters{display:flex;padding:0 15px;border-bottom:1px solid var(--line);gap:3px}.filter-button{font-size:11px;color:#8a96a6;padding:9px 6px 13px;border-bottom:2px solid transparent;flex:1;white-space:nowrap}.filter-button.active{color:var(--blue);border-color:var(--blue);font-weight:600}.conversation-list{overflow:auto;flex:1;padding:9px}.conversation-row{display:flex;width:100%;text-align:left;gap:11px;padding:16px 11px;border-radius:9px;margin:2px 0;position:relative}.conversation-row:hover{background:#f7f9fc}.conversation-row.active{background:#edf3ff}.row-main{min-width:0;flex:1}.row-title{display:flex;justify-content:space-between;align-items:center;gap:6px;font-size:13px;font-weight:600}.row-title time{font-size:10px;color:#9aa6b6;font-weight:400;white-space:nowrap}.row-preview{white-space:nowrap;text-overflow:ellipsis;overflow:hidden;color:#8c98a8;font-size:11px;margin:5px 0 7px;max-width:185px}.row-bottom{display:flex;justify-content:space-between;align-items:center;font-size:10px;color:#9ca6b4}.unread-badge{display:inline-flex;align-items:center;justify-content:center;height:17px;min-width:17px;border-radius:6px;background:var(--blue);color:white;font-size:10px;padding:0 4px}.queue-footer{padding:12px 20px;border-top:1px solid var(--line);font-size:10px;color:#9aa8b7;display:flex;align-items:center;gap:6px}.chat-column{min-height:0;min-width:0;display:flex;flex-direction:column;background:#f8faff}.chat-header{background:#fff;min-height:79px;padding:17px 24px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px}.chat-person{display:flex;gap:11px;align-items:center;min-width:0}.chat-person h3{font-size:14px}.chat-person p{font-size:10px;color:#93a0af;margin-top:3px}.chat-actions{display:flex;align-items:center;gap:8px}.chat-actions button{font-size:11px;padding:6px 10px}.chat-scroll{flex:1;min-height:0;overflow:auto;padding:25px 28px 15px;scroll-behavior:smooth}.chat-date{text-align:center;font-size:10px;color:#a5afbd;padding:0 0 20px}.system-message{text-align:center;font-size:10px;color:#a1aaba;padding:12px 15px;clear:both;line-height:1.8}.message{display:flex;align-items:flex-start;gap:9px;margin:16px 0 22px}.message.mine{justify-content:flex-end}.message-body{max-width:79%;min-width:0}.message-meta{font-size:10px;color:#99a4b3;margin-bottom:6px}.mine .message-meta{text-align:right}.bubble{border:1px solid #edf0f6;background:#fff;padding:10px 14px;border-radius:2px 12px 12px 12px;font-size:13px;line-height:1.85;box-shadow:0 3px 5px #172b4202;overflow-wrap:anywhere}.mine .bubble{background:#e9f0ff;border-color:#e1eaff;color:#214a8c;border-radius:12px 2px 12px 12px}.message-text{white-space:pre-wrap}.read-status{font-size:9px;display:flex;gap:3px;align-items:center;justify-content:flex-end;color:#a2b0c7;margin-top:4px}.read-status.seen{color:#7096da}.file-card{display:flex;gap:10px;align-items:center;text-align:left;padding:4px;color:inherit;max-width:260px}.file-card>span{min-width:0;flex:1}.file-card strong{display:block;font-size:12px;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:160px}.file-card small{display:block;color:#8a9cb3;font-size:10px}.image-card{flex-wrap:wrap}.image-card .message-image{width:100%;max-height:240px;object-fit:contain;border-radius:6px;margin-bottom:7px}.image-card>svg:first-of-type{display:none}.bubble.has-file{padding:8px 10px}.typing-indicator{font-size:10px;color:#89a0bf;padding:2px 28px;min-height:21px}.composer{background:white;border-top:1px solid var(--line);padding:12px 22px 16px;flex-shrink:0}.composer-tools{display:flex;gap:4px;align-items:center;margin-bottom:3px}.composer-tools .icon-button{color:#8b99ad;width:29px;height:28px}.composer-tools .reply-toggle{font-size:11px;display:flex;align-items:center;gap:5px;padding:5px 9px;color:#8290a2}.composer textarea{padding:9px 4px;border:0;box-shadow:none;background:none;resize:none;width:100%;height:65px;font-size:13px;line-height:1.6}.composer textarea::placeholder{color:#acb6c4}.composer-bottom{display:flex;align-items:center;justify-content:space-between}.composer-bottom .hint{font-size:10px;color:#b0b8c4}.composer-bottom .primary{font-size:11px;padding:7px 15px}.reply-picker{display:flex;gap:6px;padding:8px 0;flex-wrap:wrap}.reply-picker button{font-size:11px;background:var(--blue-light);color:#5679b6;padding:4px 8px;border-radius:6px}.blocked-note{background:#fbfcff;padding:20px;text-align:center;color:#8f9db1;font-size:12px;border-top:1px solid var(--line)}.detail-panel{border-left:1px solid var(--line);background:white;padding:25px 22px;overflow:auto}.detail-panel h3{font-size:12px;font-weight:600}.detail-section{padding:20px 0;border-bottom:1px solid var(--line)}.detail-section:first-child{padding-top:0}.visitor-profile{text-align:center;padding:25px 0}.visitor-profile .avatar{width:54px;height:54px;border-radius:17px;font-size:21px;margin-bottom:10px}.visitor-profile h3{font-size:14px}.visitor-profile .tag{margin-top:7px}.detail-field{margin-top:16px;font-size:11px;overflow-wrap:anywhere}.detail-field span{display:block;color:#a3adbb;font-size:10px;margin-bottom:5px}.detail-field a{color:#6b86ae}.detail-tip{margin-top:25px;padding:14px;background:#f6f9ff;border:1px solid #edf2fc;border-radius:8px;font-size:10px;line-height:1.9;color:#8da0bb}.detail-tip svg{margin-bottom:6px;color:#7b9bd1}.detail-section .quick-item{display:block;text-align:left;font-size:11px;padding:8px 0;color:#7890b3}.welcome-panel{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center}.welcome-panel .empty-state{min-height:auto}.stats{display:grid;grid-template-columns:repeat(3,1fr);width:min(460px,85%);gap:12px;margin:15px auto}.stat{border:1px solid #e8edf5;background:white;padding:17px;text-align:center;border-radius:10px}.stat b{display:block;font-size:25px;font-weight:600;color:#354f76;line-height:1.4}.stat span{font-size:10px;color:#9aabc0}.page-content{max-width:1120px;padding:36px 40px;margin:auto}.page-intro{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:28px}.page-intro h2{font-size:23px;margin-bottom:7px}.page-intro p{font-size:12px;color:var(--muted)}.card{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.table{width:100%;border-collapse:collapse}.table th{font-size:11px;font-weight:500;color:#95a1b1;background:#fafbfe;text-align:left;padding:14px 22px;border-bottom:1px solid var(--line)}.table td{padding:19px 22px;border-bottom:1px solid #f0f3f8;font-size:12px}.table tr:last-child td{border:0}.table-person{display:flex;gap:11px;align-items:center}.table-person small{display:block;color:var(--muted);font-size:10px}.table .status{display:flex;gap:6px;align-items:center}.replies-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:16px}.reply-card{padding:22px;display:flex;flex-direction:column;gap:14px}.reply-card-header{display:flex;justify-content:space-between;align-items:center}.reply-card-header .icon-button{width:25px;height:25px;color:#b1bac6}.reply-card p{font-size:12px;line-height:1.9;color:#8290a3;white-space:pre-wrap;overflow-wrap:anywhere;flex:1}.reply-card .tag{align-self:flex-start;font-size:9px}.integration-hero{display:flex;align-items:center;gap:20px;padding:28px 30px;background:#eef4ff;border:1px solid #e3ebfc;border-radius:13px;margin-bottom:25px}.integration-hero .logo{width:52px;height:52px;border-radius:16px;flex-shrink:0}.integration-hero h3{font-size:17px;margin-bottom:4px}.integration-hero p{font-size:12px;color:#7f94b7}.integration-hero .secondary{margin-left:auto;font-size:12px}.integration-step{padding:26px 30px;border-bottom:1px solid var(--line)}.integration-step:last-child{border:0}.step-title{display:flex;align-items:center;gap:10px;margin-bottom:10px}.step-number{font-size:10px;background:var(--blue-light);color:var(--blue);width:22px;height:22px;border-radius:7px;display:grid;place-items:center}.integration-step p{color:var(--muted);font-size:12px;margin:8px 0 14px}.code-box{position:relative;background:#142a42;border-radius:9px;color:#b8d0eb;padding:20px 55px 20px 20px;overflow:auto;font:12px/1.9 ui-monospace,SFMono-Regular,Menlo,monospace;white-space:pre-wrap;overflow-wrap:anywhere}.code-copy{position:absolute;right:12px;top:12px;color:#c7daee}.modal-overlay{position:fixed;inset:0;background:#10283e55;z-index:60;display:flex;align-items:center;justify-content:center;padding:24px;backdrop-filter:blur(3px)}.modal{width:450px;max-width:100%;max-height:90dvh;overflow:auto;background:white;border-radius:15px;padding:28px;box-shadow:0 24px 100px #0c244832}.modal-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.modal-heading h2{font-size:18px}.modal .primary{margin-top:5px}.modal .hint{margin-top:4px}
.chat-page{height:100dvh;background:#f5f8ff}.chat-page #chat-app{height:100%;max-width:520px;margin:auto;display:flex;flex-direction:column;background:#f8faff;border:1px solid #e8edf6;box-shadow:var(--shadow)}.widget-header{padding:22px 22px 18px;background:white;display:flex;gap:11px;align-items:center;flex-shrink:0;border-bottom:1px solid var(--line)}.widget-header .logo{width:42px;height:42px;border-radius:13px}.widget-header h1{font-size:16px;letter-spacing:0}.widget-header p{font-size:10px;color:#96a4b6;margin-top:3px;display:flex;align-items:center;gap:5px}.widget-header .icon-button{margin-left:auto}.widget-welcome{margin:0 0 25px;padding:3px 0 17px;border-bottom:1px solid #eaf0f8}.widget-welcome .eyebrow{font-size:9px;color:#a2b3cc;letter-spacing:1.5px}.widget-welcome h2{font-size:24px;line-height:1.5;margin:10px 0 6px;letter-spacing:-.5px}.widget-welcome p{color:#91a0b4;font-size:11px;line-height:1.9}.welcome-topics{display:flex;gap:7px;flex-wrap:wrap;margin-top:18px}.welcome-topics button{font-size:10px;border:1px solid #e1e9f7;padding:6px 10px;border-radius:7px;background:white;color:#6c8bb7}.chat-page .chat-scroll{padding:24px 21px 12px}.chat-page .message{margin-top:12px}.chat-page .bubble{font-size:12px}.chat-page .composer{padding:10px 17px 13px}.chat-page .composer textarea{height:48px;font-size:12px}.chat-page .composer-bottom .hint{font-size:9px}.widget-footer{background:white;text-align:center;padding:7px 10px;color:#b4bed0;font-size:9px;border-top:1px solid #f4f6fa;letter-spacing:.5px}.offline-banner{padding:10px 18px;background:#fff8ec;font-size:10px;color:#b29567;display:flex;align-items:center;gap:7px}.offline-banner button{color:#96763f;white-space:nowrap;margin-left:auto;font-size:10px;text-decoration:underline}.chat-page .system-message{font-size:9px}.chat-page .message-body{max-width:83%}.chat-page .read-status{font-size:8px}.chat-page .typing-indicator{padding-left:23px;font-size:10px}.chat-page .file-card{max-width:220px}.reconnect-banner{padding:7px;text-align:center;font-size:10px;background:#eef2fa;color:#8198ba}
@media(min-width:1600px){.inbox-layout{grid-template-columns:330px minmax(380px,1fr) 290px}.chat-scroll{padding-left:38px;padding-right:38px}}@media(max-width:1180px){.inbox-layout{grid-template-columns:280px minmax(330px,1fr)}.detail-panel{display:none}.topbar{padding:0 22px}.topbar .eyebrow{display:none}.page-content{padding:28px}.operator small{display:none}.chat-header{padding:16px 18px}}@media(max-width:800px){.rail{width:62px;padding-top:19px}.rail-item{width:50px}.rail-brand img{width:32px;height:32px}.rail-brand{margin-bottom:23px}.topbar{height:69px;padding:0 16px}.topbar h1{font-size:16px}.operator{display:none}.connection-indicator{display:none}.inbox-layout{grid-template-columns:245px minmax(280px,1fr)}.chat-scroll{padding:18px}.chat-header{padding:13px}.chat-actions button{font-size:10px;padding:6px}.chat-person p{display:none}.chat-person .avatar{display:none}.chat-person h3{font-size:12px}.composer{padding:10px 14px}.composer-bottom .hint{display:none}.composer-bottom{justify-content:flex-end}.login-page{grid-template-columns:1fr}.login-story{display:none}.login-form-side{padding:38px 25px}.page-content{padding:23px 20px}.page-intro{flex-wrap:wrap}.table th,.table td{padding:14px 12px}.integration-hero{flex-wrap:wrap;padding:22px}.integration-hero .secondary{margin-left:0}.integration-step{padding:20px}.topbar-right{gap:8px}}@media(max-width:620px){.app-shell{overflow:auto}.rail{width:57px}.rail-item{width:45px;font-size:9px}.topbar h1{font-size:15px}.status-select{width:103px;font-size:11px}.inbox-layout{display:flex;position:relative}.conversation-panel{width:100%;border:0}.chat-column{display:none}.inbox-layout.show-chat .conversation-panel{display:none}.inbox-layout.show-chat .chat-column{display:flex;width:100%}.chat-header .back-button{display:inline-flex!important}.chat-actions{gap:4px}.chat-scroll{padding:18px 14px}.page-content{padding:23px 15px}.page-intro h2{font-size:20px}.table th:nth-child(3),.table td:nth-child(3){display:none}.page-intro .primary{font-size:11px}.chat-page #chat-app{max-width:none;border:0;box-shadow:none}.chat-page .composer-bottom .hint{display:block}.chat-page .composer-bottom{justify-content:space-between}.chat-page .message-body{max-width:85%}.modal{padding:22px}.integration-hero{gap:12px}.integration-hero h3{font-size:15px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

[hidden]{display:none!important}
.chat-scroll{scroll-behavior:auto}